The Role
We’re looking for a web3 Solution Engineer specialist to help guide our high-touch clients from the beginning of their web3 journey through to successful launch of their projects.
What we're looking for
- Fast pace problem solver. You treat customer issues with an ownership mindset and own them end-to-end.
- Excellent writing and communication skills. You can identify issues and clearly communicate technical concepts to users.
- Enjoys talking in technical detail to a wide range of audiences about how thirdweb works.
- Experience in a customer-facing support role.
- Hands-on experience working with React, TypeScript, and related technology stacks.
- Development skills and technical depth to troubleshoot, answer questions, and solve open-ended problems.
- A constant learner who thrives in a fast pace environment and enjoys the challenge of a changing technical product.
- Familiarity with blockchain and web3 technologies.
- We work with global team but will need someone preferably in EST/PST timezone.
Responsibilities
- Provide technical and architectural advice to both business stakeholders and developers through various stages of the project lifecycle
- Actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate
- Design web3 solution architecture, presenting all aspects of proposed solutions to a wide variety of business and technical audiences
- Assist in the production of sales collateral and proposals to enterprise clients and their development teams
- Combine technical creativity and business acumen, and you will illustrate the value that thirdweb’s platform and tools can provide